PRIVACY POLICY

We prioritize your privacy. All personal data is handled with care using robust security measures—encryption, firewalls, access controls—to prevent unauthorized access. Our practices comply with the UK Data Protection Act 2018 and UK GDPR, incorporating privacy by design principles for end-to-end protection .



📥 Data We Collect
We collect data when you:

Make a booking or purchase (including via phone, email, or chat)

Register, subscribe, or enter promotions

Provide preferences (e.g. dietary requirements, itinerary info)

Interact on our website or social media

This may include:

Type of Data Examples
Identifiers Name, email, phone, postal address, passport number
Payment Credit/debit card info, billing address
Device & Usage IP address, browser type, device, OS, access time
Preferences Itineraries, travel dates, special requests


🎯 Why We Use Your Data
Your data enables us to:

Complete and manage bookings

Process payments securely

Send you confirmations, itinerary updates, or administrative communications

Provide personalized offers and marketing (with your consent)

Improve services and prevent fraud

Run contests or promotions (with clearly stated terms)

Monitor quality and train staff via recorded support calls

🔗 Who We Share With
We may share your information with:

Travel service providers (airlines, hotels, car rental companies)

Trusted third-party partners essential to service delivery

Affiliated travel companies for relevant offers

Payment processors and regulators (e.g. Visa/Mastercard networks)

Authorities when legally required

We strictly do not sell, rent, or lease your personal data.

🛡️ Data Security & Retention
We maintain:

Encrypted transmission (SSL/TLS)

Firewalls, intrusion detection, and role-based access controls

Secure storage and regular audits

Retention only as long as needed for legal and service purposes

Secure deletion or anonymization when data is no longer required

⚖️ Legal Compliance & Your Rights
You have rights under UK GDPR and the Data Protection Act 2018, including:

Access, correction, deletion, restriction, portability, and objection to processing

Withdraw consent anytime (without impacting prior lawful usage)

Lodge a complaint with the Information Commissioner’s Office (ICO)

Gain clarity on how your data is used, who we share it with, and where it is stored






🔄 Policy Updates
We may update this policy to reflect legal or operational changes. Major updates will be communicated via email or through a prominent website notice


📞 Contact Us
For questions about this policy or your privacy rights:

Data Protection Officer: sales@globalflightcatchers.co.uk

Customer Support: 0203 026 2652

Registered Office: Unit 216 - Regent 88, 210 Church Road, London E10 7JQ